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See detailLists of Gifts in the Mamluk Diplomatic Tradition
Bauden, Frédéric ULg

in Bauden, Frédéric (Ed.) Culture matérielle et contacts diplomatiques entre l’Occident latin, Byzance et l’Orient islamique (XIe-XVIe siècle) (2017)

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See detailThe Mamlūk Sultanate and Its Periphery
Bauden, Frédéric ULg

Book published by Brill Academic Publishers (2017)

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See detailAutograph/holograph and authorial manuscripts in Arabic script
Bauden, Frédéric ULg; Franssen, Elise ULg

Book published by Brill Academic Publishers (2017)

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See detailMaqriziana XIII: An Exchange of Correspondence Between al-Maqrīzī (d. 845/1442) and al-Qalqašandī (d. 821/1418)
Bauden, Frédéric ULg

in Ben Bassat, Yuval (Ed.) Developing Perspectives in Mamluk History: Festschrift in Honor of Prof. Amalia Levanoni (2017)

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See detailThe Tourist on the farm: a 'muddled' image
Dubois, Charline ULg; Cawley, Mary; Schmitz, Serge ULg

in Tourism Management (2017), 59

Agritourism is promoted as a method of offsetting decline in farm incomes, and is defined in different ways which creates difficulties in attracting tourists. The present research contributes to a better ... [more ▼]

Agritourism is promoted as a method of offsetting decline in farm incomes, and is defined in different ways which creates difficulties in attracting tourists. The present research contributes to a better understanding of agritourism, based on evidence in Wallonia (Belgium) and Luxembourg. It does so by studying the image held by four groups of actors: (i) farmers who provide ‘agritourist’ experiences; (ii) promotional organisations; and tourists who both (iii) have and (iv) have not engaged in agritourism. Agritourism is a muddled concept between realities and stakeholder expectations but opportunities exist for targeting particular niche interests. [less ▲]

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See detailLa diffusion des Blattmasken dans le bassin Méditerranéen. Entre tradition et innovation
Derwael, Stéphanie ULg

in Actes du colloque "Colloque La diffusion des répertoires décoratifs en Méditerranée antique et médiévale" (2017)

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See detailLa « personnalité antisociale », antithèse de la psychopathologie
Englebert, Jérôme ULg; Adam, Christophe

in Déviance et Société (2017), 41(1),

L’article propose une réflexion critique et clinique sur la notion de « personnalité antisociale », largement usitée dans le domaine de la nosographie des troubles mentaux et des pratiques « psy- » au ... [more ▼]

L’article propose une réflexion critique et clinique sur la notion de « personnalité antisociale », largement usitée dans le domaine de la nosographie des troubles mentaux et des pratiques « psy- » au sein du système de justice pénale. Notre réflexion débutera par une généalogie du vocable dans différentes versions de la classification psychiatrique, depuis les années cinquante jusqu’aujourd’hui, et plus particulièrement celle faisant autorité du Manuel statistique et diagnostique des troubles mentaux (DSM). L’absence de raisonnement sociologique dans l’usage d’une notion impliquant pourtant la référence au « social » sera discutée ainsi que ses évolutions historiques. Ensuite, la démonstration de l’antithèse que cette notion constitue pour une perspective psychopathologique digne de ce nom – dynamique, compréhensive et phénoménologique – sera développée en six arguments majeurs et plurivoques, tantôt empiriques et cliniques, tantôt théoriques. [less ▲]

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See detailAn Analysis of the Interaction Effect between Employee Technical and Emotional Competencies in Emotionally Charged Service Encounters
Delcourt, Cécile ULg; Gremler, Dwayne; De Zanet, Fabrice ULg et al

in Journal of Service Management (2017), 28

Purpose—Customers often experience negative emotions during service experiences. The ways that employees manage customers’ emotions and impressions about whether the service provider is concerned for them ... [more ▼]

Purpose—Customers often experience negative emotions during service experiences. The ways that employees manage customers’ emotions and impressions about whether the service provider is concerned for them in such emotionally charged service encounters (ECSEs) is crucial, considering the criticality of the encounter. Drawing on cognitive appraisal theory, this study proposes that two key competencies—employee emotional competence (EEC) and employee technical competence (ETC)—affect negative customer emotions and customer satisfaction with employee response in ECSEs. Design/methodology—This study relies on a video-based experiment that depicts a customer involved in an ECSE as a service provider delivers bad news to him. The hypothesis tests use a two-way independent analysis of covariance. Results—Both emotional and technical competencies must be displayed to improve the customer experience in an ECSE. When EEC is low, ETC does not decrease negative customer emotions or increase customer satisfaction with employee response. When EEC is high, ETC instead has a significant impact on both customer outcomes. Practical implications—Managers must train employees to develop both technical and emotional competencies. Employees who demonstrate only one type cannot temper customers’ emotions or enhance their perceptions of the employees’ response as well as can those strong in both competencies. Originality/value—Using a video-based experiment, this study examines the moderating role of EEC in the relationship between ETC and two key aspects of the customer experience in an ECSE (negative customer emotions and customer satisfaction with employee responses) following the delivery of bad news. [less ▲]

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See detailPostface. Sartre, Derrida : Daniel Giovannangeli et les fins de la phénoménologie
Cormann, Grégory ULg

in Giovannangeli, Daniel (Ed.) La phénoménologie partagée (2017)

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See detailPost-scriptum à La Misère du monde 25 ans après : Bourdieu, le peuple et son suicide
Cormann, Grégory ULg

in Provenzano, François; Goin, Emilie (Eds.) Usages du peuple (2017)

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See detailNi utopie ni solidarisme. Une refonte matérialiste et critique de l'association est-elle possible ?
Frère, Bruno ULg

in Delaunay, Catarina (Ed.) Democracia, promessas, utopias e (des)ilusoes : dilemas e disputas nas arenas publicas (2017)

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See detailHow to account for new forms of resistance to domination: An argument for a materialist renewal in European social theory
Frère, Bruno ULg; Tulle, Emmanuelle

E-print/Working paper (2017)

Many significant intellectual developments have taken place in 20th century European social theories. Notably the first Frankfurt School and Bourdieu’s work have successfully shown how workers, social ... [more ▼]

Many significant intellectual developments have taken place in 20th century European social theories. Notably the first Frankfurt School and Bourdieu’s work have successfully shown how workers, social actors, etc. are alienated or dominated by capitalist social structures. But according to Habermas, neither perspective successfully allows for the possibility that people could contribute to their own emancipation. The emergence of new forms of social resistance to domination such as those embodied by the Indignados, Anonymous, Femen, the practitioners of alternative economy, movements of unemployed people or illegals compels us to envisage the possibility for emancipation, but how? In this paper we explore opportunities for accounting for this by considering the work of a range of other European social theorists, more specifically Boltanski whose critical intent is embodied in his pragmatic sociology, and evident in his coining and use of the concept of the world. In addition we will consider Latour’s own pragmatic stance as we believe that despite his disinterest in new social movements, his work, informed by pure immanence, might offer potential solutions. But we would argue that even in these innovations there is either a persistent tendency to imagine emancipation primarily as a return to some ideal state or a lack of critical engagement with alienation. In response, we propose a materialist renewal, which will lead us to ponder on the political role of sociologists. [less ▲]

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See detailBack to materialism Reflections on Marx’s labour, praxis, cooperative and libertarian socialism in the 19th century
Frère, Bruno ULg

E-print/Working paper (2017)

From Marx to Althusser, the materialist approach has tended to assume that individuals (that is, workers, proletarians and other social actors), unconsciously reproduce the social structures of capitalism ... [more ▼]

From Marx to Althusser, the materialist approach has tended to assume that individuals (that is, workers, proletarians and other social actors), unconsciously reproduce the social structures of capitalism which alienate them. It is assumed that individuals accept the conditions forced upon them and no longer seek to rebel against a world which substantially impoverishes their labour, their spirit and their creativity. In this paper, I will try to show that by dint of favouring almost exclusively Marx's concept of alienation, there is a considerable risk that materialist thought will adopt only a negative path. Whilst I acknowledge Marx’s significance to materialism, I wish to argue that his stance should be combined with that of the anarchist and libertarian French thinker Proudhon. Proudhon has succeeded in presenting a conception of the worker as more than just alienated. Workers can also cooperate and experience a reciprocity seemingly at odds with the character of capitalism. Under Proudhon’s influence materialism takes a positive turn, enabling us to avoid falling into the utopianism that the theory of social economy employs to critique capitalism – a utopianism that renders its critique even less effective than that of Marx. [less ▲]

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See detailReconciling Plato’s and Aristotle’s Cosmologies. Attemps at Harmonization in Simplicius
Gavray, Marc-Antoine ULg

in Strobel, Benedikt (Ed.) Die Kunst der philosophischen Exegese bei den antiken Platon- und Aristoteles Kommentatoren (2017)

Detailed reference viewed: 11 (1 ULg)
See detailPsychopathologie de l'homme en situation - deuxième édition avec préface de l'auteur
Englebert, Jérôme ULg

Book published by Hermann - 2ème éd. (2017)

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See detailPrison 2.0 : Psychopathologie, pouvoir et postmodernité
Englebert, Jérôme ULg

in Englebert, Jérôme (Ed.) Psychopathologie de l'homme en situation - deuxième édition (2017)

Detailed reference viewed: 14 (2 ULg)
See detailSymogih Système modulaire de gestion de l'information historique
Henneau, Marie-Elisabeth ULg

Textual, factual or bibliographical database (2017)

Detailed reference viewed: 27 (0 ULg)
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See detailIconic virtues of diagrams. Peirce on ampliative reasoning
Leclercq, Bruno ULg

in Signata. Annales des Sémiotiques = Annals of Semiotics (2017)

Detailed reference viewed: 19 (0 ULg)