Multi- Channel Service Management: How well Integrated are the Channels?

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Poster (Scientific congresses and symposiums)

Liljander, V.; Pihlstrom, M.; Van Riel, Allard

2008 • EIRASS 2008 Conference

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https://hdl.handle.net/2268/9254

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Disciplines :

Strategy & innovation

Author, co-author :

Liljander, V.

Pihlstrom, M.

Van Riel, Allard ; Université de Liège - ULiège > HEC - École de gestion de l'ULiège > Stratégie et déploiement de projets innovants

Language :

English

Title :

Multi- Channel Service Management: How well Integrated are the Channels?

Publication date :

14 July 2008

Event name :

EIRASS 2008 Conference

Event place :

Zagreb, Croatia

Event date :

14-17 Juillet 2008

By request :

Yes

Audience :

International

Available on ORBi :

since 19 March 2009

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