Reference : Does the mission of providers matter on a quasi-market? The case of the Belgian "service...
Scientific journals : Article
Business & economic sciences : General management & organizational theory
Business & economic sciences : Social economics
http://hdl.handle.net/2268/81118
Does the mission of providers matter on a quasi-market? The case of the Belgian "service voucher" scheme
English
Defourny, Jacques mailto [Université de Liège - ULg > HEC-Ecole de gestion de l'ULg : UER > Economie sociale et systèmes économiques >]
Henry, Arnaud [ > > ]
Nassaut, Stéphane [ > > ]
Nyssens, Marthe [ > > ]
2010
Annals of Public and Cooperative Economics = Annales de l'Economie Publique, Sociale et Coopérative
Wiley
81
4
THE DEVELOPMENT OF QUASI-MARKETS IN DOMICILIARY CARE: A EUROPEAN PERSPECTIVE
583-610
Yes (verified by ORBi)
International
1370-4788
1467-8292
Oxford
United Kingdom
[en] performance ; social economy ; service voucher
[fr] performance ; économie sociale ; titres services
[en] In 2001, the Belgian government introduced a ‘service voucher’ scheme in the field of domestic (housework) services, following a quasi-market mechanism which fosters competition between providers of different types as regards sector (for-profit, public, third sector) and mission (seeking profits, home care provision to vulnerable groups and work integration of the unemployed). Empirical evidence suggests that third sector organizations focusing on a social mission recognized by a tutelary regulation are the best performing with regards to the quality of jobs and service organization, leading to a better ‘triangulation’ of the service relationship. On the other hand, for-profit providers, especially temporary work agencies, seem to favour their capacity of adaptation to the desiderata of their clients and costs’ minimization to the detriment of the quality of jobs which are made as flexible as possible.
Centre d'Économie Sociale - CES
Researchers ; Professionals
http://hdl.handle.net/2268/81118

File(s) associated to this reference

Fulltext file(s):

FileCommentaryVersionSizeAccess
Restricted access
Defourny et al 2010.pdfPublisher postprint265.48 kBRequest copy

Bookmark and Share SFX Query

All documents in ORBi are protected by a user license.