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An approach to assess the quality of collaboration in technology-mediated design situations.
Burkhardt, Jean-Marie; Détienne, Françoise; Hebert, Anne-Marie et al.
2009In Proceedings of ECCE 2009 : European Conference on Cognitive Ergonomics
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Keywords :
collaboration; design; methodology; cognitive ergonomics; Computer Supported Collaborative Learning
Abstract :
[en] ur objective is to measure and compare the quality of collaboration in technology-mediated design activities. Our position is to consider collaboration as multidimensional. We present a method to assess quality of collaboration which is composed of seven dimensions concerning communication processes such as grounding, coordination processes, task-related processes, symmetry of individual contributions as well as motivational processes. This method is used in a study aiming to compare the quality of collaboration in architectural design. In this experimental study, design situations vary according to technology-mediation - co-presence with an augmented reality (AR) environment versus distance with AR and visio-conferencing -, and according to number of participants - pairs versus groups of four architects -. Our results show that distinctive dimensions of collaboration are affected by the technology mediation and/or the number of co-designers. We discuss these results with respect to technology affordances such as visibility and group factors.
Disciplines :
Social, industrial & organizational psychology
Engineering, computing & technology: Multidisciplinary, general & others
Social & behavioral sciences, psychology: Multidisciplinary, general & others
Author, co-author :
Burkhardt, Jean-Marie
Détienne, Françoise
Hebert, Anne-Marie
Perron, Laurence
Safin, Stéphane ;  Université de Liège - ULiège > Département Argenco : Secteur TLU+C > Lucid - Lab for User Cognition & Innovative Design
Leclercq, Pierre ;  Université de Liège - ULiège > Département Argenco : Secteur TLU+C > Lucid - Lab for User Cognition & Innovative Design
Language :
English
Title :
An approach to assess the quality of collaboration in technology-mediated design situations.
Publication date :
September 2009
Event name :
ECCE 2009 : European Conference on Cognitive Ergonomics
Event place :
Helsnki, Finland
Event date :
Septembre 2009
Audience :
International
Main work title :
Proceedings of ECCE 2009 : European Conference on Cognitive Ergonomics
Peer reviewed :
Peer reviewed
Available on ORBi :
since 28 May 2010

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