[en] This article aims at identifying the characteristics of major conflicts in organisations as seen by the professionnals. This survey points out 24 indicators of a major conflict clustered around three main organising elements:the time space element, the processes and the consequences.
The results tend to show that, according to professionals, a major conflict situation causes a deep change within the organisation system as it leads not only to a broadening of the conflict to other elements within the system but also to a reduction of its complexity and of the variety of its configuration
Researchers ; Professionals ; Students ; General public