[en] This communication presents the main results coming from the survey led in Belgian hospitals as a part of the international study "Balanced ScoreCard in HealthCare". It shows that, even if the BSC is largely known in Belgian hospitals, its use is still relatively rare and limited essentially to a purely controlling perspective.
Centre d'Etudes de la Performance des Entreprises - C.E.P.E.
CERISMAS (Unviersita da Milano) and CEPE (University of Liege)
Balanced ScoreCard in healthcare : an international survey