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Specific mixed-mode methodology to reach sensory disabled people in quantitative surveys
Fontaine, Sébastien
2011
 

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Abstract :
[en] The deaf and dumb are a little known “hard-to-reach” population. In Belgium, the number of deaf and hard of hearing is estimated around 400.000 people (within 40.000 complete deaf). In the European Social Survey, most of the sensory disabled people are not included in the final databases of respondents. Following the strict contact procedure, some of them will be classified as “ineligibles”, if they live in an institution, or they will be classified as “nonresponses” with a specific code, because they cannot participate in the opinion survey following the usual way (face to face). This has different consequences on the response rate calculation, but the general consequence for sensory disabled people is that they are not represented in the European Social Survey data collection. It is highly probable that “ineligible” and “non-response because of a sensory handicap” are not “at random”, and that a strong link exists between non-participation in surveys and the responses given to opinion surveys. Psychological and sociological studies have often proved that there are differences between disabled and non-disabled people on subjects like participation, citizenship, social inclusion, but also happiness and quality of life, and this is the core of the ESS questionnaire. Integration of people with sensory handicap could reduce a part of the non-response bias. We will present some mixed-mode techniques: web-based questionnaires with “sign language” videos for the deaf, web-based questionnaires with vocal synthesis for the blind and face-to-face interviews with specially trained interviewers. Some examples from a current survey about voting participation in French speaking Belgium will also be used. We will show methods that could be integrated in general opinion surveys’ fieldwork procedures to redirect specific respondents (with sensory disabilities) to innovative adapted mixed mode techniques. This could also be used in specific surveys among this kind of population.
Disciplines :
Sociology & social sciences
Author, co-author :
Fontaine, Sébastien ;  Université de Liège > Faculté des sciences sociales > Faculté des sciences sociales
Language :
English
Title :
Specific mixed-mode methodology to reach sensory disabled people in quantitative surveys
Publication date :
2011
Event name :
Survey Design & Quality QMSS Seminar
Event organizer :
The European Science Foundation (ESF)
Event place :
Leuven, Belgium
Event date :
du 8 décembre 2011 au 9 décembre 2011
Audience :
International
Available on ORBi :
since 31 March 2017

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