Reference : Online travel service quality: The role of pre-transaction services
Scientific journals : Article
Business & economic sciences : Marketing
http://hdl.handle.net/2268/1272
Online travel service quality: The role of pre-transaction services
English
Van Riel, Allard mailto [Université de Liège - ULg > HEC - Ecole de gestion de l'ULg > Stratégie et déploiement de projets innovants >]
Semeijn, Janjaap mailto [Open Universiteit Nederland]
Pauwels, Pieter mailto [Universiteit Maastricht]
2004
Total Quality Management & Business Excellence
Routledge
15
4
475-493
Yes (verified by ORBi)
International
1478-3363
[en] services ; marketing ; e-services
INNOV
Researchers ; Professionals ; Students
http://hdl.handle.net/2268/1272

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