Reference : E-services and offline fulfillment: How loyalty is created
Scientific journals : Article
Business & economic sciences : Marketing
http://hdl.handle.net/2268/117132
E-services and offline fulfillment: How loyalty is created
English
Semein, Janjaap mailto [> >]
Van Riel, Allard mailto [Université de Liège - ULg > HEC - Ecole de gestion de l'ULg > Stratégie et déploiement de projets innovants >]
Van Birgelen, Marcel [> >]
2005
Managing Service Quality
Emerald Group Publishing Limited
15
2
182-194
Yes (verified by ORBi)
International
0960-4529
[en] Services ; Electronic Services ; Fulfillment
Researchers ; Professionals ; Students
http://hdl.handle.net/2268/117132

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