References of "Managing Service Quality"
     in
Bookmark and Share    
Full Text
Peer Reviewed
See detailE-services and offline fulfillment: How loyalty is created
Semein, Janjaap; Van Riel, Allard ULg; Van Birgelen, Marcel

in Managing Service Quality (2005), 15(2), 182-194

Detailed reference viewed: 42 (0 ULg)