References of "Van Riel, Allard"
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See detailBoost Customer Loyalty With Online Support: The Case of Mobile Telecoms Providers
Van Riel, Allard ULg; Lemmink, Jos; Streukens, Alexandra ULg et al

in International Journal of Internet Marketing and Advertising (2004), 1(1), 4-23

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See detailOnline travel service quality: The role of pre-transaction services
Van Riel, Allard ULg; Semeijn, Janjaap; Pauwels, Pieter

in Total Quality Management & Business Excellence (2004), 15(4), 475-493

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See detailNew service development in high tech sectors: A decision making perspective
Van Riel, Allard ULg; Lievens, Annouk

in International Journal of Service Industry Management (2004), 15(1), 72-101

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See detailHigh-Technology Service Innovation Success: A Decision-Making Perspective
Van Riel, Allard ULg; Lemmink, Jos; Ouwersloot, Hans

in Journal of Product Innovation Management (2004), 21(5), 348-359

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See detailE-service quality expectations: a case study
Van Riel, Allard ULg; Semeijn, Janjaap; Janssen, Wendy

in Total Quality Management & Business Excellence (2003), 14(4), 437-450

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See detailExploring Consumer Evaluations of e-Services: A Portal Site
Van Riel, Allard ULg; Liljander, Veronica

in International Journal of Service Industry Management (2001), 12(4), 359-377

Detailed reference viewed: 188 (2 ULg)
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See detailConsumer Evaluations of Brand Extensions: Differences between Goods and Services
Van Riel, Allard ULg; Lemmink, Jos; Ouwersloot, Hans

in Journal of Service Research (2001), 3(3), 220-231

Detailed reference viewed: 77 (3 ULg)